Shaw says it is working to fix outages affecting its customers in Downtown Vancouver and the west end.
“Some customers in the West End area of Vancouver are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause,” Shaw said.
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Shawn is asking customers to check their account on My Shaw website to determine if an outage is affecting their services. An ‘Alert’ banner would notify customers of the outage. Some customers in Downtown Vancouver are also experiencing the outage and a fix is in progress. The outages were reported in Downtown Vancouver last night. “Our technicians continue to repair services through the night. We apologize for the extended disruption,” Shaw said.
In April, Rogers and Shaw merged in April and announced billions in investment across the country. The merger, they announced, will allow them to bring ‘fast, reliable networks’ to more communities across Western Canada over the next five years.
They have promised to invest $1 billion to connect rural, remote, and Indigenous communities and unserved remote highways in the four Western provinces. There are also plans to investing $2.5 billion to expand and improve 5G in over 300 communities in Western Canada, including 40 new communities, totalling 140,000 square kms of coverage.
As much as $3 billion is promised in broadband to provide faster speeds to 4.7 million homes from Northern Ontario through to British Columbia
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